Unlike the link above, I DO NOT see tons of entries in the event logs indicating a problem. If I open up Excel or Word, I seem to be logged in/connected properly. These are the only apps I have received complaints or noticed the issue. And once Outlook and/or Teams has connected, you can turn ZCC back on and everything will work properly going forward. If you “Turn Off” ZCC, the problem will resolve itself immediately. department, I received periodic complaints from remote users that Outlook would not connect to their mailbox to send/receive email. While piloting Zscaler Client Connector/ZApp (herein ZCC) with our I.S. I have looked around and there are a number of threads such as this such as this one which are similar but do not match exactly, so I figured I would start another thread just in case there are others out there.
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